Terms and Conditions

Royal Hair By Tae Terms & Conditions

By using this website (www.royalhairbytae.com) you (customer) agree to be and are bound by these Terms and Conditions policies. We (Royal Hair By Tae) reserve the right to alter these Terms and condition at any time and recommend that you read through them each time before
using our website. These Terms and Conditions will apply to all items purchased on our website.


ABOUT US
www.roaylhairbytae.com is a website owned and operated by Royal Hair By Tae, a Georgia Limited Liability Company. Our email address is: support@royalhairbytae.com.


ELIGIBILITY TO ORDER
To place an order on www.royalhairbytae.com you must be of legal age in your country and able to legally enter into this contract.


OUR RIGHTS TO CANCEL OR OBJECT AN ORDER
The fulfillment of all orders are subject to availability and correct information provided by each customer. We reserve the right to cancel or object for the following reasons, and shall not be held
liable for any damage or costs:

Your billing information is incorrect or cannot be verified;Your billing address does not match your shipping address that was selected for the delivery of your goods;

  • Your payment is unable to be processed or cancelled;
  • Your payment experiences a chargeback initiated by you or by your bank;
  • The address that you provided is undeliverable;
  • If fraud is suspected;
  • Products ordered are out of stock; or Due to an event outside of our control.

CREDIT CARD AUTHORIZATION
By using www.royalhairbytae.com, you agree that your card shall be charged for any order placed on our website. Any payment rendered shall constitute payment in full for the products purchased. Due to each order being processed when ordered, you understand and agree that all payments are nonrefundable.
Details of Order. You agree that you have reviewed and approved your order including but not limited to the hair texture, length, quantity and pattern before submitting payment for your order. Further, you acknowledge that there are no refunds, and that you will not dispute any charges related to that order.

Chargebacks. You agree that you have approved and placed this order on our website using a card by which your shipping address matches your billing address. You agree that prior to purchasing from our website, that you have reviewed the details of your order and acknowledge that you are waiving your ability to dispute any charge if you ordered incorrect products, as that
would be due to your negligence. You further agree that you are waiving your ability to file any disputes of any charges from www.royalhairbytae.com or chargebacks with your bank, PayPal, or any other third-party.
If frivolous or fraudulent disputes or chargebacks are filed, we will pursue legal action in court and request full payment plus any attorney fees incurred.
Disputes Regarding Fees. If we seek outside counsel or a debt collection agency to resolve any disputes regarding unpaid fees, you shall be responsible for the payment of the past due fee and any attorney or debt collection agency fees incurred to collect the debt. An accrued interest fee of 10% per day from the initial due date of your order will apply. Card Authorization.

By reading these Terms and Conditions and continuing with your purchase,
you provide Royal Hair by Tae with the permission to debit your account for all products associated with your order on our website. This is permission for a single transaction only and does not provide authorization for any additional unrelated debits or credits to your account.


SHIPPING AND BILLING ADDRESS
Each customer’s shipping address must match the billing address of the credit card that was used for their purchase. Any order which contains a different shipping and billing address will be
cancelled.


SHIPPING AND HANDLING POLICY  
We ship orders via USPS (Domestic), FedEx and DHL (International). After the 3-5 business days processing time, USPS Domestic shipments usually take approximately 2-3 business days to be delivered. Packages may be shipped with insurance for an additional fee. Please ensure that
you have selected the carrier insurance option at checkout if you desire to protect your package from any theft or loss. Carrier is solely liable for shipment times; therefore your package may be delivered outside of
the estimated timeframes provided above. Shipping confirmation and tracking information will be provided via email when your order ships.


CANCELLING OR CHANGING ORDER
Each order is processed at the time your order is placed; therefore, we cannot accept any order
cancellations or changes once an order has been made.


TITLE TRANSFER: LOSS OF RISK
The title and risk of loss for any products purchased on our website shall pass to you upon our delivery to the carrier. Due to this transfer of title and risk, we shall not be held liable for any packages damaged or loss in transit. However, we do provide each customer with the option to purchase insurance for each package for an additional fee and may work with the carrier to remedy the situation on your behalf. You shall be responsible for providing required documentation to assist with any insurance claims that may be made on your behalf. We shall
not be held liable for any delays or damages experienced as a result of the damaged or lost products. Upon delivery, please inspect the package for damages that may have been caused by carrier. If your products appear to be damaged, please collect proper documentation and do not accept the
shipment from the carrier. We are not liable for the outcome of carrier’s investigation or the results of the insurance claim, regardless of any evidence that may have been provided.

OUR EXCHANGE & RETURN POLICY
All sales on our products are FINAL. Due to safety and sanitation reasons there will be no exchanges and no refunds. Please be aware of the items you are purchasing. 

GOVERNING LAW AND DISPUTE RESOLUTION

These Terms and Conditions and any and all disputes, issues, controversies, or matters arising herefrom, related hereto, or otherwise arising from or related to our website, shall be governed by and construed exclusively in accordance with the laws and decisions of the State of Georgia. You agree that the state and federal courts sitting in the State of Georgia shall be the exclusive
forum for the resolution of any and all disputes, issues, controversies or matters arising here from,related hereto, or otherwise arising from or related to our website. You are further waiving your ability to file any class action.All or any disputes arising out or touching upon or in relation to these Terms and Conditions of our website, including the interpretation and validity of the Terms and Conditions thereof and the respective rights and obligations of the Parties, shall be settled amicably by mutual discussion. If no agreement is reached through discussion, the same shall be settled through mediation. No
claim or action shall be filed before first following this dispute resolution procedure. Moving party shall be responsible for any mediation, attorney or court fees associated with the claim(s).